Key Responsibilities:
1. Team Leadership and Development:
– Lead, mentor, and motivate the sales team to achieve individual and collective targets.
– Provide ongoing coaching, training, and development opportunities to enhance team performance and skills.
– Facilitate in recruit, retain and develop sales members to attain growth objectives.
– Foster a positive and collaborative team environment that encourages innovation, creativity, and continuous
improvement.
2. Sales Strategy and Planning:
– Develop and implement strategic sales plans to achieve company objectives and volume/ revenue targets.
– Managing sales pipeline, activities by CRM or other tools, and provide forecasting to relevant stakeholder.
– Analyze market trends, customer needs, and competitor activities to identify opportunities for growth and differentiation.
– Collaborate with cross-functional senior management to conduct sales strategies for all business products and services
3. Performance Management:
– Monitor sales performance metrics, including KPIs, sales quotas, and revenue targets.
– Conduct regular performance evaluations and provide constructive feedback to team members.
– Take proactive measures to address performance issues and implement corrective actions as needed.
– Help sales members solve the business problems and challenges.
4. Customer Relationship Management:
– Build and maintain strong relationships with key customers, partners, and stakeholders.
– Identify new business opportunities and develop strategies to expand the customer base.
– Ensure exceptional customer service and satisfaction by addressing inquiries, resolving issues, and maintaining a high level of responsiveness.
5. Sales Operations and Administration management:
– Oversee sales territories, budgeting, and planning activities.
– Collaborate with cross-functional teams, including marketing, finance, and operations, to streamline processes and
improve efficiency.
– Generate relevant market and sales reports for higher management team.
Requirement:
1. Educational Background:
– Bachelor’s degree in foreign trade, international economics, maritime transport, or related fields.
2. Experience:
– Minimum of 3 – 5 years of experience in a similar role within the forwarding, shipping, or logistics industry.
3. Language Skills:
– Fluent in English is must (listening, speaking, reading, and writing). Chinese speaking will be advantage
4. Skills and Abilities:
– Proven ability to lead a team to meet quotas.
– Results-oriented
– Excellent communication, interpersonal, and organizational and leadership skills.
– Availability to travel as needed.
